




· Structure and definitions in the ISO 9000 series
· Quality system requirements
· Planning an audit and setting objectives
· Performing an audit
· Human aspects of auditing
· Reporting findings and nonconformity.


This 1 day course will help ensure that staff who take ownership for the QMS and are properly trained to carry out internal quality audits, helping them to meet their quality responsibilities..
Delegates will acquire a comprehensive understanding of:
· The requirements of ISO 9001:2008
· Auditing techniques compatible with ISO 9001:2008 and ISO 19011
· How to plan, perform and report on an audit
· How to take corrective action
With 15 years experience in an ever changing market NDC has worked with global companies delivering training and consultancy.
NDC Training Courses are delivered making use of the latest techniques, embracing all avenues of modern media delivery, traditional training and support that will help the learner to transfer knowledge gained from courses into the workplace.
For further information on a specific course, training dates available either on site or at our training centre and bespoke course design please contact our office direct.



- Introduction – Background to ISO9001 and new 2008 requirements
- Auditor’s Roles & Responsibilities
- ISO9001:2008 Checklist
- Case Study 1
- Planning the Audit
- Audit Tools and Techniques
- GROUP WORKSHOP (Audit Exercise)
- Team Review and Presentation
- Discussion & Feedback
Delivery: In-house or on site up to 10 deligates


- Accident Investigation
- Asbestos Awareness Training
- Basic Health & Safety (Introduction)
- Business Continuity (BS25999)
- Business Continuity Implementation and Audit
- Certificate - Business Continuity Institute (CBCI)
- Construction Design Management (CDM) regulations 2007
- Control of Substances Hazardous to Health
- Coshh Risk Assessment
- Designing Safe Systems of Work















