Your route to improved business performance

Choosing to implement ISO standards in your organisation allows you to integrate your management systems, meet regulatory requirement and develop your business processes to maximise returns. Our qualified lead assessors can take the stress out of the certification process, supporting you to get it right first time.


Our consultancy services follow the same four-step process for all ISO standards:

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STEP 1:
Gap Analysis
Our ISO lead auditors will visit you on-site to measure the performance of your existing systems and processes against the requirement of the ISO standard. We will produce an audit report to identify gaps, make recommendations and estimate timescale and costs.
STEP 2:
Consultancy Support
The first step towards ISO certification is to receive a certification audit by a certification body to determine if your management system complies with the requirements of a given standard. This process is divided into two stages: Stage 1 Audit and Stage 2 Audit. We can help you prepare for your Stage 1 visit by:
  • Conducting an internal audit against the requirements of the standard.
  • Delivering ISO awareness, implementation and internal auditor courses to your team.
  • Non-conformity reporting.
STEP 3:
Internal Audit
We can work in partnership with your team to address any gaps identified in the gap analysis. Our consultancy support service typically includes:
  • Creating polices and process flows.
  • Creating an audit report that identifies any gaps and recommendations for addressing them.
STEP 4:
Certification
Once you have implemented the recommendations identified in the internal audit report, we can conduct a follow-up audit. If we identify your management system to be in a state of readiness, we will then recommend you for Stage 1 and 2 audits, and certification.

Going through the process of accreditation showed us that we were already delivering beyond our customers’ expectations. For us, the greatest impact has been increasing our efficiency in areas that we hadn’t considered.


Andy Grant, Direct of Cloud Heroes, who achieved ISO 9001 accreditation with support from NDC Global Auditors.


Why do I need an ISO Standard for my business?

International Standards are strategic tools and guidelines to help companies tackle some of the most demanding challenges of modern business. They ensure that business operations are as efficient as possible, increase productivity and help companies access new markets.

ISO standards help businesses to:
  • Cut costs, through improved systems and processes
  • Increase customer satisfaction, through improved safety, quality and processes
  • Access new markets, through ensuring the compatibility of products and services
  • Reduce their impact on the environment.

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